At the airport
Check in
Good morning sir
…can I see your ticket and passport?
Certainly .There you are
Thank you
How many suitcases will you be checking in?
Just one suitcase
Did you pack your baggage yourself?
Yes, I did
Do you have any electrical goods?
I have an electric shaver in my hand luggage
Is that Ok?
That’s fine
So nothing else in your suitcase ?
No
Ok
Would you like a window or aisle seat?
A window please
Ok
Just one moment
…this is your seat number and departure gate
…you can go straight through to the departure
lounge.
…enjoy your flight
What time will we be boarding?
Oh, we begin boarding at 7
Ok. Thank you
On the plane
Would you like a newspaper to read madam?
No, thank you
Would you like a newspaper to read sir?
Yeah, I’ll take the Daily Mail
There you go , sir
Thank you
…It’ll help take my mind off thing
…I always feel a little nervous before flight
Oh, well, try not to worry too much
…you know air flight is the safest for most
travel
I know. I’m sure I’ll be better after we take
off
You know we have some flight entertainment
for you, too
…you’ll find the film guide in the pocket in
front of you or in flight magazine
Oh, good.
…a nice film will help me to relax
Programs will start shortly after take-off
…if there’s anything I can get for you, then
please just call for the assistance
When will dinner be served?
In about an hour or so
…you have a fish, steak and vegetarian
option
Which one would you like?
Fish please
Ok. I’ll be back later
…now please just try to relax and enjoy your
flight
Duty free good
Sir, have you seen the catalogue for our inflight
shop?
This one?
That’s it
Would you like to order any duty free goods?
Yes, please
…can I pay by credit card?
Yes, all major credit cards are accepted
…but purchases must not exceed $500
I’d like this bottle of Scot Whisky please
…at $ 34
Right. That will be one bottle of Johnny
Walker mode Whisky
Is there anything else you would like sir?
Yes,I’d like these titanium sunglasse
Yes, their price at $145
Will that be all sir?
Yes, that’s everything. Thank
The total bill comes to $179
…can I have your credit card please?
Sure